We embrace modern technology and look to create as many automated reports as possible and avoid duplication at all costs. Our whole approach is built around the understanding that auditing and probity are essential requirements of anything that we recommend and undertake.
We are consultative in our approach and specialise in offering the following services, which can be designed to fit your exact requirements:
Business Reviews and Actions in the following areas:
- Asset Management – Our Asset Managers have the vision to review existing plans and create new ones by extracting information and detailing this into an understandable format, with the accent being on where monies need to be spent in priority order.
- Response Repairs – We have a team of specialists who have the ability to audit and diagnose service issues and create an Improvement Plan for working with your in-house team and service providers.
- Voids – We understand the relationship between void times and the loss of amenity and rental and have devised many solutions that minimise the down time between tenants.
- Major and Planned Works – We are able to procure and plan works to mesh in with other works programmes and ensure monies are spent wisely.
- Cyclical Works – We understand the relationship between cyclical works and repairs and make sure that these are coordinated to achieve maximum affect and avoid waste.
- Gas Servicing & Certification – Apart from the legal obligation we ensure that the process is automated to avoid errors and provide certainty.
- Asbestos Surveys and Management – We undertake the management and surveying of all asbestos related issues and ensure the coordination of removal works and compliment Asbestos Registers.
- Procurement – We evaluate your ‘Standing Orders’ and assess how procurement supports these objectives.
- Administration – We extract data for our needs and ensure we compliment the need for maintaining accurate records.
- IT Usage – We assess the way your IT systems are used in support of providing Services to Residents.
- Auditing – We assess the way in which your suppliers are procured and paid and make recommendations for improvement where necessary. We are able to offer auditing on a retained basis to ensure that performance levels are maintained.
In addition, we support our clients by providing Interim Delivery Teams who specialise in Social Housing and comprise the following skill sets:
- Chief Executives
- Managing Directors
- Transitional Managers
- Response Repairs Managers
- Voids Managers
- Major, Planned and Cyclical Works Managers
- Partnering and Performance Managers
- Building Surveyors
- Fire Risk Assessment Surveyors
- Asbestos Surveyors
- Health & Safety Surveyors
- Gas Managers
- IT Managers
- Administrators
- Housing Managers
- Human Resource Managers
- Property Inspectors
- Stock Condition Surveyors
Our people understand that their services are of an interim nature which means they are responsible for training the permanent team to take over their established methods of working. They build genuine relationships with the permanent team members and undertake appraisals and one to ones where necessary and generate a handover procedure which allows for a smooth transition.
We also offer the following training themes, which can be made bespoke to your requirements and delivered to suit your business needs:
- Efficiency
- Quality
- Continuous Improvement
- Partnering
- Added Value
- Continuous Improvement
- Risk Management
- People Development
- Focusing on the customer
- Time Management
- People Profiling
- Building the Team
- Process Mapping
- Corporate Social Responsibility
- Bid Writing. Please see our sister company at www.bidwriting.com